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Cancellation policy

  1. When a reservation is made, 10% of the reservation is charged. The balance is payable 5 days before arrival at the accommodation.
  2. The tourist tax (1 € per person per night) will also be charged with the last payment.
  3. Cancellations can be made free of charge up to 5 days before the arrival date.
  4. The dates of the booking can be changed up to 5 days before the arrival date. Less than 5 days away, no.
  5. Less than 5 days before the arrival date, the client will have to pay 100% of the price of the reservation.
  6. If for reasons of incidents, breakdowns or accidents occurring in the house, we have to cancel the contracted service before the date of the reservation, the accommodation can decide whether to refund the amount that the client has already paid or find an alternative, although we are not obliged in either of the two options.