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Privacy policy

Escapada Tremp informs you about its Privacy Policy regarding the processing and protection of personal data of users and customers that may be collected by browsing or contracting services through the website escapadatremp.com. In this sense, Escapada Tremp guarantees compliance with current legislation on the protection of personal data, reflected in the Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights (*LOPD *GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (*RGPD). The use of the website implies acceptance of this Privacy Policy as well as the conditions included in the Legal Notice.

Identity of the person responsible

Owner: Ferran Blanch Solé - NIF/CIF: 78080271D

Address: Tremp-Lleida - E-mail: reserva@escapadatremp.com - Website: escapadatremp.com

Principles applied in data processing

In the processing of your personal data, the Holder will apply the following principles that comply with the requirements of the new European data protection regulation:

- Principle of lawfulness, fairness and transparency: The Data Controller will always require consent for the processing of your personal data which may be for one or more specific purposes about which it will inform you in advance with absolute transparency.

- Principle of data minimisation: The Data Controller will request from you only the data strictly necessary for the purpose or purposes for which it is requested.

- Principle of limitation of the retention period: Data will be kept for the time strictly necessary for the purpose or purposes of the processing. The Data Controller will inform you of the relevant retention period according to the purpose. In the case of subscriptions, the Data Controller will periodically review the lists and delete those records that have been inactive for a considerable period of time.

- Principle of integrity and confidentiality: Your data will be treated in such a way that their security, confidentiality and integrity are guaranteed. You should be aware that the Data Controller takes the necessary precautions to prevent unauthorised access or misuse of your data by third parties.

Obtaining personal data

To browse escapadatremp.com it is not necessary to provide any personal data. The cases in which you do provide your personal data are the following:

- When contacting through the contact forms or sending an email.

- When making a reservation at our accommodation.

Your rights

The Data Controller informs you that you have the right to:

- Request access to the stored data.

- Request rectification or cancellation.

- Request the limitation of its processing.

- Oppose the processing.

- Request the portability of your data.

The exercise of these rights is personal and therefore must be exercised directly by the interested party, requesting it directly from the Data Controller, which means that any customer, subscriber or collaborator who has provided their data at any time may contact the Data Controller and request information about the data stored and how it was obtained, request its rectification, request the portability of their personal data, oppose its processing, limit its use or request the cancellation of this data in the files of the Data Controller. To exercise your rights of access, rectification, cancellation, portability and opposition you must send an email to reserva@calxulipa.com together with valid legal proof such as a photocopy of your ID card or equivalent. You have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if you consider that the processing of personal data concerning you infringes the Regulation.

Purpose of the processing of personal data

When you connect to the website to send an email to the Data Controller, subscribe to its newsletter or make a contract, you are providing personal information for which the Data Controller is responsible. This information may include personal data such as your IP address, first and last name, physical address, email address, telephone number, and other information. By providing this information, you consent to your information being collected, used, managed and stored by superadmin.es, only as described in the Legal Notice and in this Privacy Policy. The personal data and the purpose of the processing by the Data Controller is different depending on the information capture system:

Contact forms: The Holder requests personal data which may include: Name and surname, email address, telephone number and your website address in order to respond to your queries.

Booking our accommodation: The Holder requests the following personal data: Name and surname, email address, telephone number and address of your website in order to manage the booking, send confirmation emails, information and reminders. 

To ensure compliance with the conditions set out in the Legal Notice and applicable law. This may include the development of tools and algorithms to help this website ensure the confidentiality of the personal data it collects. To support and improve the services offered by this website. To analyse browsing. The Owner collects other non-identifying data obtained through the use of cookies that are downloaded to your computer when you browse the website that theirs *characteristics and purpose are detailed in the Cookies Policy.

To manage social networks. the Holder has a presence on social networks. If you become a follower on the social networks of the Holder, the processing of personal data will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and that you have previously accepted. The Holder will process your personal data in order to correctly manage its presence on the social network, inform you of its activities, products or services, as well as for any other purpose that the regulations of the social networks allow. Under no circumstances will the Data Controller use the profiles of followers on social networks to send individual advertising.

Security of personal data

To protect your personal data, the Data Controller takes all reasonable precautions and follows industry best practices to prevent the loss, misuse, improper access, disclosure, alteration or destruction of your personal data. The website is hosted by Cyberneticos. The security of your data is guaranteed, as they take all the necessary security measures to do so. You can consult their privacy policy for more information.

Acceptance and consent

As a User of the website you declare that you have been informed of the conditions on the protection of personal data, you accept and consent to the processing of such data by the Owner in the manner and for the purposes indicated in this Privacy Policy.

Changes to the Privacy Policy

The Holder reserves the right to modify this Privacy Policy to adapt it to new legislation or jurisprudence, as well as to industry practices. These policies will remain in force until they are modified by other duly published policies.